Community Safety

	Emergency Services
	101
	Local Policing
	Gas & Electric Emergencies
	Water, Sewage and Waste Water
	Neighbourhood Watch
	Country Watch
	Crimestoppers
	Hampshire Police Authority
	Floodline
	Pollution
	Street and Public Transport
	Emergency Planning and Preparation

Emergency Services

For emergency assistance from the police, ambulance and fire services
dial 999

Only dial 999 if:

• offenders are nearby
• life is at risk
• injury is caused or threatened
• crime or disorder is in progress
• emergency situations

For everything else call 101 which should be used to report non-emergency crime and anti-social behaviour issues, as well as general enquiries.

To find out more about the emergency services and get lots of useful advice, follow the links below:

www.hampshire.police.uk/ 

www.hantsfire.gov.uk/ 

www.southcentralambulance.nhs.uk/

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101

Call 101 to report non-emergency crime and anti-social behaviour issues, as well as for general enquiries.

Only dial 999 in a genuine emergency situation

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Local Policing

The Candovers, Dummer and Mapledurwell Safer Neighbourhoods Team is made up of police officers, special constables, police community support officers or volunteers.

They work together with the community and other partners to tackle local problems and improve the quality of life in your neighbourhood.

The team are based at Whitchurch Police Station.  Enquiry office opening times are: 

• Wednesday: 5.30pm until 7.30pm
• Thursday: 2.30pm until 4.30pm
• Friday: 12pm until 1.30pm; 6pm until 8pm
• Monday, Tuesday and weekends: Closed  

To find out about your team and for up to date contact details visit www.hampshire.police.uk/Internet/localpolicing/ 

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Gas & Electric Emergencies

Gas emergency contact:  0800 111 999    www.nationalgrid.com/uk/Gas/

Electricity emergency contact:  08457 708 090

Problems on or near an overhead powerline contact:  0800 40 40 90 

If you experience a power cut contact the distribution network operator, SSE Power Distribution, on 0800 072 7282

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Water, Sewage and Waste Water

Water - Southern Water
24 hour emergency contact number: 0845 278 0845  www.southernwater.co.uk

Sewage and Waste Water - Thames Water
24 hour emergency contact number: 0845 920 0800  www.thameswater.co.uk

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Neighbourhood Watch

A local Neighbourhood Watch operates in the area.

Details to follow soon...

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Country Watch

The Country Watch team specialises in dealing with the issues related to rural and wildlife crime.

They work closely with key partner agencies and the rural community to gather intelligence, provide a visible presence and tackle the issues that are important to residents.

To find out more about the scheme or to register visit www.hampshire.police.uk/ 

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Crimestoppers

Crimestoppers is an independent charity helping to find criminals and help solve crimes.

If you have information about a crime you can call anonymously on 0800 555 111 or you can fill out an online form

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Hampshire Police Authority

Hampshire Police Authority is an independent organisation that is responsible for overseeing the work of Hampshire Constabulary to make sure that it operates as efficiently and effectively as possible within available resources.

For more details visit www3.hants.gov.uk/ 

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Floodline

24 hour emergency service - 0845 988 1188

For flood warnings and other useful information and advice on what to do before, during and after a flood, visit www.environment-agency.gov.uk

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Pollution

24 hour incident hotline - 0800 807060

Use to report:

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Street and Public Transport

Visit www.hants.gov.uk/roads to report emergency faults related to:

• potholes
• highway flooding
• blocked gullies
• overhanging vegetation
• street lighting
• traffic lights

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Emergency Planning and Preparation

Planning

Traffic accidents, fires, medical emergencies and other serious incidents at sea happen somewhere in the county almost every minute of every day and police, fire, ambulance and coastguard emergency services deal with them quickly and efficiently.

However, when a more disastrous event takes place that is beyond the capacity of the emergency services to deal with unaided, local authorities at county and district level put special plans into action which are designed to support the emergency services.  To find out more visit the Hampshire County Council website at www.hants.gov.uk/emergencyplanning

Preparation

For useful advice and information on how to prepare for and what to do in an emergency, visit www.direct.gov.uk

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